Support & Contact

Last updated 30 July 2026

We're a small team in Australia. Email is the fastest way to reach a human — Monday–Friday, 9am–5pm AEST.

General and report issues

support@demographicsonline.com.au
Include the report reference (shown on the report and in any error message) so we can find the exact run in our logs.

Billing and refunds

billing@demographicsonline.com.au
See the Refund Policy for what's refunded automatically.

Privacy requests

privacy@demographicsonline.com.au
Access, correction, and deletion requests — see the Privacy Policy.

Business details

Demographics Online Pty Ltd
ABN 00 000 000 000
Sydney, NSW, Australia